Get our free app.
Purchase your smartphone or tablet along with SWAP Plan at Senheng stores nationwide.
If there are any manufacturing defects, bring your phone to any of our showrooms for inspection.
You'll receive your SWAP voucher after verification!
Redeem your new smartphone or tablet with the SWAP voucher from our stores!
Coverage ( RM ) |
SWAP Price ( RM ) |
|
---|---|---|
Lowest | Highest | |
0 | 250 | 6 |
251 | 500 | 15 |
501 | 750 | 25 |
751 | 1000 | 35 |
1001 | 1500 | 45 |
1501 | 2000 | 60 |
2001 | 2500 | 80 |
2501 | 3000 | 100 |
3001 | 3500 | 120 |
3501 | 4000 | 140 |
4001 | 4500 | 160 |
4501 | 5000 | 180 |
5001 | 5500 | 200 |
5501 | 6000 | 220 |
6001 | 6500 | 240 |
6501 | 7000 | 260 |
7001 | 8000 | 280 |
8001 | 9000 | 300 |
9001 | 10000 | 320 |
10001 | 11000 | 340 |
11001 | 12000 | 360 |
12001 | 13000 | 380 |
13001 | 14000 | 400 |
14001 | 15000 | 420 |
*For selected phones only
Coverage ( RM ) |
SWAP Price ( RM ) |
|
---|---|---|
Lowest | Highest | |
0 | 250 | 10 |
251 | 500 | 20 |
501 | 750 | 30 |
751 | 1000 | 40 |
1001 | 1400 | 50 |
1401 | 1800 | 60 |
1801 | 2000 | 70 |
2001 | 2500 | 80 |
2501 | 3000 | 90 |
3001 | 3500 | 100 |
3501 | 4000 | 110 |
4001 | 4500 | 120 |
4501 | 5000 | 130 |
5001 | 5500 | 140 |
5501 | 6000 | 150 |
6001 | 6500 | 160 |
6501 | 7000 | 170 |
7001 | 7500 | 180 |
7501 | 8000 | 190 |
8001 | 8500 | 200 |
8501 | 9000 | 210 |
9001 | 9500 | 220 |
9501 | 10000 | 230 |
10001 | 11000 | 240 |
11001 | 12000 | 250 |
*For selected tablet PC only
This Service Contract may only be purchased upon purchase of a Product and only covers a Product which:
THIS REPLACEMENT WARRANTY IS NOT AN INSURANCE POLICY. IT IS A SERVICE CONTRACT PROVIDING REPLACEMENT FOR COVERED DEFECTS. IT DOES NOT PROVIDE ANY GUARANTEE OR PROMISE RELATING TO THE NATURE OF THE MATERIAL, WORKMANSHIP OR PERFORMANCE OF THE COVERED PRODUCT.
This Service Contract shall terminate immediately with no refund of the SWAP Price in the event of any of the following:
Cancellation of this Service Contract is applicable only when the Product is returned to or exchanged by Us within seven (7) days from the date of purchase shown in the Original Receipt/Invoice. The Service Contract Original Sales Invoice/Receipt must also be returned to Us to obtain a refund.
This is the entire agreement between Us and the Purchaser of this Service Contract and no other oral or written representation is valid. In the event of any inconsistency between the English text and text in other languages, the English version shall prevail. We reserve the right to amend the terms and conditions at our discretion without prior notice.
Senheng reserves all rights to add, remove, modify or amend the terms and conditions at any time without prior notice. In the event of any disputes, the decision of Senheng shall be final.
What is SENHENG SWAP Plan?
Who is eligible to enrol SENHENG SWAP Plan?
How can I enrol SENHENG SWAP Plan?
How much is the maximum coverage for SENHENG SWAP Plan?
SENHENG SWAP Plan provides how many years of cover period?
Can I enrol SENHENG SWAP Plan after the sales order is invoiced?
How many times can I get replace with a NEW Smartphone or Tablet via SENHENG SWAP Plan?
How do I file claim for SENHENG SWAP Plan?
How many days does the claim process take?
Do I have to provide any supporting document while filing the SENHENG SWAP Plan claim request?
Can I transfer SENHENG SWAP Plan to another Smartphone or Tablet device?
Can I request to cancel and terminate my SENHENG SWAP Plan?
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